Adhoc support enables businesses to have support when required without a contract. Adhoc support is reactive and is usually provided when things go wrong.

A SLA is a contracted maintenance schedule with the advantage of monthly preventative maintenance being carried out. Maintenance schedules are proactive and designed to prevent IT support issues. The level of support medium businesses require is often related to the age and condition of the current computer hardware and software, the complexity and type of systems in place and the amount of staff members available who may be able to assist with minor support issues.

For companies with dedicated IT support staff, Unique Infotech can consult on new and emerging technologies to keep staff up-to-date with the ever evolving IT industry.

Have multiple offices, warehouses or stores? Unique Infotech offers unbeatable support for multi site customers that can be covered in a single support plan. Multi site support can even be extended to staff working from home if required.

If you are planning to upgrade your current computer network or hardware in the near future, Unique Infotech would like to assist.

Get into contact with us today on (03) 9419 3396 to organise an obligation-free onsite consultation.