Unique Infotech offers remote assistance via our remote support tool that enables instant, convenient, and secure connections between remote PCs over the internet. Unlike other solutions, we offer both Mac and PC remote support and our system can be used on computers behind a firewall without any configuration.
Our support team can quickly view, diagnose, and fix remote computers without pre-installing software or configuring complex network infrastructure.
Our solution offers:
One-click connection between Unique Infotech
and client.
High level of performance and functionality to
successfully resolve most support issues.
Low rate charged per connection.
Remote support offers the convenience of expert IT support at your home or office without the hassle of taking your computer to a service centre for repair, or paying callout charges for technicians to attend onsite.
Where the issue can not be resolved remotely, our technicians will advise if an onsite callout is required.